Today we are introducing Enersync 4, the fourth generation of our cloud platform for automatic meter reading. It is not an update: it is a complete redesign, built to handle every metering network (water, heat, electricity, gas, solar, wind, environmental sensors) in a single console and with a single way of reading the data. Everything you do with Enersync today is still there: what changes is the foundation it rests on.
Under your brand
Enersync 4 is multi-brand: every partner can offer the platform under its own identity, meaning domain, logo, colours, legal pages, corporate website and sign-in page. It all runs on a single infrastructure that we maintain and update.
Every metering network, one way of reading it
Whatever the manufacturer or the protocol, every reading lands in the same console under the same rules. The verticals you manage today are all on board:
- Electricity meters for production and consumption, with 15-minute load curves, billing data and time-of-use bands.
- Second-generation electricity smart meters (Chain 2), with the quarter-hour curve and a single view per POD.
- Heat: energy, volumes, temperatures and daily consumption.
- Water over LoRaWAN: readings, consumption, alarms and link status.
- Gas: readings, corrected volumes and alarms, ready for billing.
- Solar and wind: production, irradiance, wind, and expected versus actual output.
- Environmental sensors: temperature, humidity, CO₂, air quality and much more.
Each customer switches on only the verticals it needs, and the console adapts accordingly.
Metrological honesty
A metering platform is only as good as the trust you can place in its numbers. That is why Enersync 4 follows strict rules:
- The original data is never rewritten. Every transmission is stored exactly as it arrived, before any processing.
- Clocks are corrected on read. If a meter's clock is off, the data is shown at the right time, but the correction is reversible and the original data stays available.
- Every reading says what it is: real, recovered or estimated. Beyond a certain window we invent nothing, and the gap stays visible.
- Conflicts go into quarantine. A reading that contradicts data already acquired does not overwrite it: it is set aside and flagged, pending review.
The network, not just the meters
Enersync 4 also shows you the health of the LoRaWAN network: a map of gateways and devices, signal quality, and a ranking of the devices with the weakest link. So you know which meters are about to stop answering and where to act, before they turn into a gap in the data.
The console brings the whole fleet together: key indicators, pages per vertical, and management of customers, users and operating units (sites, divisions, residential buildings), where every user sees only what concerns them. Every operation is recorded in the audit log, updated in real time.
Your data is yours
Every customer can take its data wherever it is needed, into business systems, analytics tools or its own applications, with access keys whose permissions are limited and can be revoked at any time. The developer portal offers interactive documentation and a test environment with realistic data, to try an integration out before touching production.
Secure by design
Each customer's data is kept separate by construction, not by configuration. Access is protected by multi-factor authentication and single sign-on across every application, access keys are stored in a form that cannot be read back, and secrets are encrypted. Data resides in the European Union, and the metrological history is retained in line with Italian Ministerial Decree 93/2017.
Migrating without stopping
A metering network cannot be switched off to change platforms. That is why Enersync 4 is designed to run alongside what you have: field concentrators can transmit to the current system and to the new platform in parallel, one vertical at a time, without stopping any plant.
Let's talk
Enersync 4 is already in production. If you manage a fleet of meters, as a utility, an ESCo or an energy manager, and want to see it at work on your own data, let's talk about your project.