Multi-vendor cloud AMR platform
EnerSync

Automatic Meter Reading,
perfectly in sync.

a platform by
EnerSync

01 — The platform

The cloud platform for automatic meter reading.

EnerSync brings the data of industrial, commercial, grid, thermal and water meters together in a single platform with an IoT approach, removing the complexity of connectivity and device management.

Meter manufacturers supported

10+

Integrated protocols

11

Networks and channels

GSM→5G

Scoped-token API

REST /v1

02Overview

A modern, multi-vendor, multi-protocol AMI architecture

EnerSync is built to natively integrate heterogeneous devices and protocols. A single interface to orchestrate reading, configuration and diagnostics of meters deployed in the field.

IEC 62056-53 (DLMS/COSEM)

IEC 62056-21 (IEC 1107)

M-Bus

LoRaWAN

NB-IoT

LTE CAT-M1

Modbus

P1

PLC

S0 (IEC 62053-31)

MQTT

From DLMS/COSEM on electricity meters to LPWAN networks for water: the transport layer is a detail, not a constraint.

Supported meter models

An ever-growing driver library, with custom development available from the R&D team.

  • Landis+Gyr ZMD 3xx/4xx
  • Itron ACE6000, SL7000, EM620
  • Iskraemeco MT83x, MT86x, MT88x e TE85x
  • EMH LZQJ-XC
  • EIKON
  • Kaifa AM206, MA304
  • Elster A2000
  • Microstart TH40C
  • DPEE TH40, TH40C
  • CEWE PROMETER W/R/100
  • METCOM MCS301

03Security

A secure, certified, reliable cloud

The platform runs on carefully selected cloud infrastructure: hyperscaler-grade scalability, distribution and standards. European digital sovereignty is our goal, and the path towards it also runs through the adoption of open-source platforms such as Kubernetes.

Hyperscale — Microsoft Azure

Global data centers with EU data residency, geographic redundancy and the strictest compliance standards in the industry.

$1B+

invested in cybersecurity every year

3,500+

dedicated security experts

European sovereignty — OVHcloud

Platform data has always resided within the European Union. By adopting European providers such as OVHcloud we go one step further, following the EU's digital sovereignty path: a European technology supply chain, independent of non-EU jurisdictions.

Application security

  • Auth0 identity provider · MFA and SSO
  • Multi-tenant isolation by design
  • Revocable API tokens, 256-bit, bcrypt-hashed
  • Secrets encrypted at rest with AES-256-GCM
  • Full audit log of every operation

Certifications and compliance

  • Benchmark CIS
  • CSA STAR
  • SOC 1,2,3
  • ISO 20000-1
  • ISO 22301
  • ISO 27001, 27017, 27018
  • ISO 27701
  • ISO 9001
  • WCAG
  • UE Cloud CoC
  • UE EN 301 549
  • ENISA IAF
  • UE GDPR
  • BIR 2012
  • ACN
  • ISO/IEC 27018
  • ITAR
  • CJIS
  • HIPAA, HITECH
  • IRS 1075

04Benefits

The benefits of the cloud, applied to metering

Scalable access

Add metering points and users with no infrastructure investment: the platform grows with your fleet.

Automatic updates

New features, drivers and security patches reach production with no downtime and no on-site work.

Subscription pricing

No hardware to buy, no servers to maintain: one predictable fee, everything included.

Flexibility

Enable only the verticals you need — water, heat, energy — and expand whenever you want.

Multi-device

Responsive dashboards: desktop in the control room, tablet and phone in the field, same data everywhere.

Support included

The team that builds the platform is the team that supports you, from rollout to day-to-day operations.

05TCO

The real cost: traditional vs cloud SaaS

The comparison doesn't end with the licence fee: real cost is measured over the full life cycle, typically 5 years. In the traditional model the company sinks capital that depreciates; with SaaS it pays for what it uses, when it uses it.

Cost item

Traditional on-premise

Cloud SaaS

Server hardware

Dedicated, redundant servers, replaced every 4-5 years

None: provider infrastructure

Software licences

Perpetual licence + 18-22% yearly maintenance

Predictable subscription, updates included

Dedicated IT staff

Patching, backups, monitoring: 0.3-0.5 FTE

Zero: the platform is operated by the vendor

Security & disaster recovery

Firewall, antivirus, DR site on the customer

Included: at-rest encryption, audit, multi-zone redundancy

ERP / BI integration

Custom developments, €15-30k per project

REST API included, with scoped tokens

Obsolescence

End-of-life rebuild, with surprises

Continuous evolution, no “big bang”

The hidden costs of on-premise

  • “Invisible” IT time: even 2 days/month is worth thousands of euros a year
  • Single point of knowledge: the system depends on one person
  • Unplanned hardware renewals at end of useful life
  • Dedicated modems and SIMs: fees and field visits that grow with the fleet
  • Unattended security incidents: a data breach costs millions (IBM, Cost of a Data Breach)
The real saving is not in the licence, but in the things you stop having to do: a constant, predictable spend instead of yearly surprises.

06Features

Everything you need to manage your meter fleet

An operations platform designed for utilities, ESCos and energy managers: from field data collection to delivery into your business systems.

White-label responsive dashboard

A multi-tenant portal under your brand: dedicated domains, logos and login for every customer or division.

Multi-vendor and multi-protocol

Drivers for the leading manufacturers and protocols, one normalized data model to work with.

Events, power quality and thresholds

Alerts on grid events, supply quality and threshold breaches, with notifications and a browsable history.

REST API and developer portal

A /v1 API with per-feature scoped tokens, a test sandbox and documentation: integrating ERP and BI takes days, not months.

Compliant metrological history

Metrological history retained according to Italian D.M. 93/2017, with a full audit log of every operation.

Channel-agnostic communication

GSM/GPRS, LTE, NB-IoT, TCP, RS485, MQTT: the platform ingests from any channel, including real time over WebSocket.

Data verticals

Each vertical ships with dedicated data contracts, drivers and views — on the same platform.

ICG meters
Heat
Water
Electricity smart meters (Chain2)
Power metering
Gas
Photovoltaic
Wind power
Environmental sensors

07FAQ

Frequently asked questions

Do I need to replace my existing meters?

No. The platform is multi-vendor and multi-protocol: an ever-growing driver library covers the leading manufacturers of electricity, heat and water meters, with custom development available from the R&D team.

How does meter data reach the platform?

Through whichever channel suits your field: GSM/GPRS, LTE, NB-IoT, LoRaWAN, TCP, RS485, MQTT or dedicated gateways for legacy networks. The transport layer is a detail, not a constraint.

Can I integrate the data into my ERP or BI systems?

Yes: every tenant gets documented REST APIs with fine-grained token permissions, a developer portal and a sandbox to test integrations without touching production data.

Where does the data reside?

Within the European Union, on carefully selected cloud infrastructure. European digital sovereignty is our goal, and the path towards it also runs through European providers and open-source platforms.

How is the data protected?

Authentication with a dedicated identity provider (MFA and SSO), multi-tenant isolation, secrets encrypted at rest, revocable tokens and a full audit log of every operation. Details are in the Security section.

How long does activation take?

Days, not months: the portal is ready — you configure brand, users and metering points. Adding a new site is a self-service operation.

How does the pricing model work?

An all-inclusive subscription, proportional to what you use: no hardware to buy, updates and support included. Contact us for a proposal on your meter fleet.

08Contact

Let's talk about your AMR project

Tell us about your meter fleet: we'll get back to you with a guided demo of the platform.

Book a call

Prefer to talk it through? Book a slot with our team directly.

Go to support