+Do I need to replace my existing meters?
No. The platform is multi-vendor and multi-protocol: an ever-growing driver library covers the leading manufacturers of electricity, heat and water meters, with custom development available from the R&D team.
+How does meter data reach the platform?
Through whichever channel suits your field: GSM/GPRS, LTE, NB-IoT, LoRaWAN, TCP, RS485, MQTT or dedicated gateways for legacy networks. The transport layer is a detail, not a constraint.
+Can I integrate the data into my ERP or BI systems?
Yes: every tenant gets documented REST APIs with fine-grained token permissions, a developer portal and a sandbox to test integrations without touching production data.
+Can I put distributor data and monitoring-portal data next to my own meters?
Yes. If the plant already has a monitoring system that allows it, connectors bring its data into the platform, with encrypted credentials; the DSO feature brings the POD readings and load curves published by the distributor. Everything lands in the same data model, the same views and the same APIs.
+Where does the data reside?
Within the European Union, on carefully selected cloud infrastructure. European digital sovereignty is our goal, and the path towards it also runs through European providers and open-source platforms.
+How is the data protected?
Authentication with a dedicated identity provider (MFA and SSO), multi-tenant isolation, secrets encrypted at rest, revocable tokens and a full audit log of every operation. Details are in the Security section.
+How long does activation take?
Days, not months: the portal is ready — you configure brand, users and metering points. Adding a new site is a self-service operation.
+How does the pricing model work?
An all-inclusive subscription, proportional to what you use: no hardware to buy, updates and support included. Contact us for a proposal on your meter fleet.
+Can I use artificial intelligence with the platform data?
Yes, in two forms: an MCP server (Model Context Protocol, an open standard) to query your data from the AI client you already use — Claude, ChatGPT, Gemini and others — and an assistant built into the console. In both cases the API permissions and tenant isolation apply: the AI sees only what your user can see.